We apologize we do not currently offer an exchange program. Follow the instructions for Returns below. Then place a new order for the desired items at realchicboutique.com.
Please note: You will be charged for shipping and handling on your new order under $150.
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund. Returns must be unworn, in the state you received them, and in the original packaging.
- Complete the return slip in your packing slip by indicating the return reason and quantity returned. Use the Return Label from your packing slip to mail your merchandise return.
- Enclose unworn merchandise with tags attached along with the return slip.
- Because we cannot assume responsibility for packages lost or damaged in transit, we recommend you insure your package for the purchase price of the merchandise before sending it back to us. Please note: Postage and insurance costs, as well your original shipping and handling charges, are not refundable
- Real Chic Boutique will refund the full purchase price for all items returned within 30 days of purchase.
- If you placed an order with a Gift Card, a new E-Gift Card worth the return value will be emailed to you. If you placed an order with a Gift Card and a credit card, you will receive an E-Gift Card for the portion of your order paid with the Gift Card, and a credit to your credit card for the portion charged to your credit card on your original order.
- You will receive an email notifying you when we have received your return and credited your account. Please note: It may take up to two full billing cycles for your credit to appear on your credit card statement. If you return an item purchased as part of a multiple discount (such as buy 1, select 1 for 50% off), your credit will be equal to the pre-discounted price minus a portion of the discount you received as a result of receiving a multiple discount, not the pre-discount price of the single item.